Language Assistance Services provides interpreting and translation services, free of charge, to limited English proficient (LEP) patients and deaf and hard of hearing individuals. Access to hundreds of languages is available via phone and video interpreting services, and face-to-face interpreting services are also available. Every attempt is made to provide services in any language.

Every patient or patient representative who enters our facilities with a communication barrier should be advised of his or her right to Language Assistance Services. There are times when a patient will have a family member or friend accompany them to interpret, however the guidelines strongly recommend against the use of children under the age of 16 as interpreters.

For questions or concerns, call (716) 859-8020 or email us.

Notice of Language Assistance Services is provided below in other languages.

ATTENTION: If you speak a language other than English, language assistance services, free of charge, are
available to you. Please ask your care team.

Spanish

ATENCIÓN: Si habla español, los servicios de asistencia lingüística están disponibles, de forma gratuita,
para usted. Por favor, pregunte a su equipo de atención.

Burmese

Bengali

Somali

DIGTOONI: Haddii aad ku hadasho Af Soomaali, adeegyada caawimada luqadda, oo bilaash ah, ayaa laguu
heli karaa. Fadlan waydii kooxdaada daryeelka.

Russian

ВНИМАНИЕ! Если вы говорите на русском языке, вам бесплатно доступны услуги языковой
помощи. Обратитесь к своей лечащей группе.

Karen

French

ATTENTION : si vous parlez Français, des services d’assistance linguistique sont mis gratuitement à votre disposition. Veuillez vous adresser à votre équipe de soins.

Vietnamese

CHÚ Ý: Nếu quý vị nói Tiếng Việt, có dịch vụ hỗ trợ ngôn ngữ miễn phí cho quý vị. Vui lòng hỏi
nhóm chăm sóc của quý vị.

Swahili

ZINGATIA: Ikiwa unazungumza Kiswahili, huduma za usaidizi wa lugha, zinapatikana kwako bila malipo
kwako. Tafadhali uliza timu yako ya huduma.

Chinese

注意：如果您说中文，您可获得免费的语言协助服务。请询问您的护理团队

Hindi

ध्यान दें: यदि आप हि न्दी के अलावा कोई अन्य भाषा बोलते हैं, तो आपके लिए, भाषा सहाय क सेवाएँ, निःशुल्क
उपलब्ध हैं. कृपया अपनी केयर टीम से संपर्क करें.