Now Available - ER Video and Scheduled In-Person Visits
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Video Visits

Telehealth video visits from your computer, tablet or smartphone

Schedule an ER Video Visit Schedule an ER In-Person Visit Schedule Clinic Video Visit

Talk to a provider from the comfort and safety of your own home using your computer, tablet or smartphone.

With enhanced cleaning and routine disinfecting, the ER is one of the safest places you can visit outside your own home.  If you need emergency care, please don’t hesitate to come in!

If you choose, you can instead take advantage of our ER video visits. Simply schedule a video visit online and be seen by one of our ER physicians on your tablet, smart phone or computer.

Some medical issues must be evaluated in person.

For serious issues please call 9-1-1.

Clinics Video Visits

In addition to ER video visits, you can also schedule video visits for all participating Kaleida Health clinics. Schedule a visit by reaching out to your clinic to book an appointment.


Adolescent Medicine - UBMD Pediatric Outpatient Center (Conventus) (716) 323-0050 Monday-Friday 8:00AM-4:00PM
Allergy/Immunology - UBMD Pediatric Outpatient Center (Conventus) (716) 323-0130 Monday-Friday 8:00AM-4:00PM
Audiology - Oishei Children's Outpatient Center (Conventus) (716) 323-6020 Monday-Friday 8:00AM-6:00PM
Autism Spectrum Disorder Center - Oishei Children's Outpatient Center (Conventus) (716) 323-6560 Monday-Friday 8:00AM-4:00PM
Be Prepared at Niagara St. (716) 768-7600 Monday-Friday 8:30AM-5:00PM
Center for Minimally Invasive Surgery (716) 859-1168 Monday-Friday 8:30AM-3:30PM
Craniofacial Center of Western New York - Oishei Children's Outpatient Center (Conventus) (716) 323-6060 Friday 8:00AM-12:00PM
Diabetes-Endocrinology Center of Western New York - Maple West Plaza (716) 580-7300 8:30AM-4:30PM M-F
ECMC Center for Dental Care - BGMC (716) 859-4180 Monday-Friday 8:00AM-4:00PM
Endocrinology/Diabetes - UBMD Pediatric Outpatient Center (Conventus) (716) 323-0170 Endocrine; (716) 323-0160 Diabetes Monday-Friday 8:00AM-4:00PM
Family Planning Center (716) 748-4988 Mon/Tue/Wed/Fri: 8:30am-4:30pm, Thu: 8:30am-7:00pm
Gastroenterology - UBMD Pediatric Outpatient Center (Conventus) (716) 323-0080 Monday-Friday 8:00AM-4PM
Genetics (Pediatric and Adult) - UBMD Pediatric Outpatient Center (Conventus) (716) 323-0040 Monday-Friday 8:30AM-4PM
Healthy Weigh - Oishei Children's Outpatient Center (Conventus) (716) 323-6120 Tue 8:00AM-4:00PM; Thur 8:00AM-12:00PM
Heart & Lung Clinic-BGMC (716) 859-7280 Monday-Friday 8:00AM-4:00PM
Infectious Disease - UBMD Pediatric Outpatient Center (Conventus) (716) 323-0150 Wednesdays 1:00-4:00PM Outpatient consultation
Maternal Fetal Medicine Center - Oishei Children's Outpatient Center (Conventus) (716) 323-6210 Monday-Friday 7:30AM-4:30PM
Nephrology - UBMD Pediatric Outpatient Center (Conventus) (716) 323-0140 Monday-Friday 8:00AM-4:00PM
Oishei Children's Behavioral Health Center - 1028 Main St Building (716) 859-5454 Monday-Friday 9:00AM-5:00PM
Oishei Kennisington OB/GYN Center (716) 898-5000 Monday-Friday 8:00AM-4:00PM
Oishei Niagara Street OB/GYN Center (716) 768-7700 Monday-Friday 8:00AM-4:00PM
Orthopaedics Clinic - BGMC (716) 859-1250 M,T, & Thur 8:30AM-4:30PM, Closed 12:00-1:00PM
Pediatric Dental - Oishei Children's Outpatient Center (Conventus) (716) 323-6040 Mon/Thu 8:30AM- 12pm; Tue/Wed, 8:00AM- 4:00pm
Pediatric Dermatology - Oishei Children's Outpatient Center (Conventus) (716) 323-6050 Monday-Friday 8:00AM-4:30PM
Pediatric Ear, Nose & Throat (ENT) - McKinley Parkway Office (716) 323-6030 Tuesday, Wednesday, Thursday 8:30AM-4:30PM
Pediatric Ear, Nose & Throat (ENT) - Oishei Children's Outpatient Center (Conventus) (716) 323-6030 Monday-Friday 8:00AM-4:00PM
Pediatric General and Thoracic Surgery - Oishei Children's Outpatient Center (Conventus) (716) 323-6110 Monday-Friday 8:00AM-4:00PM
Pediatric Neurology/EEG - Oishei Children's Outpatient Center (Conventus) (716) 323-6150 (Neurology), (716) 323-6160 (EEG) Monday-Friday 8:00AM-4:00PM
Pediatric Occupational Therapy - Oishei Children's Outpatient Center (Conventus) (716) 323-6510 Monday-Thursday 8:00AM-5:30PM
Pediatric Ophthalmology - Oishei Children's Outpatient Center (Conventus) (716) 323-6310 Wednesday 8:00AM-4:00PM
Pediatric Orthopaedics - Oishei Children's Outpatient Center (Conventus) (716) 323-6280 Monday-Friday, 7:45AM-4:00PM
Pediatric Physical Therapy - Oishei Children's Outpatient Center (Conventus) (716) 323-6510 Monday-Thursday: 8:00AM -8:00PM; Friday: 8:00AM-5:00PM
Pediatric Primary Care - Niagara Street Pediatrics (716) 768-7600 Monday-Thursday 8:00AM-8:00PM; Friday 8:00AM-5:00PM
Pediatric Primary Care - Towne Garden Pediatrics (716) 852-1578 Monday-Thursday 8:00AM-8:00PM; Friday 8:00AM-5:00PM
Pediatric Rheumatology - Oishei Children's Outpatient Center (Conventus) (716) 323-6240 Monday-Friday 8:00AM-4:30PM
Pediatric Vascular Anomalies - Oishei Children's Outpatient Center (Conventus) (716) 323-6110 Monday 2:30PM-5:30PM
Pediatric Wound Care Center - Oishei Children's Outpatient Center (Conventus) (716) 323-6110 Monday 8:00PM-4:00PM
Pediatric X-Ray - Oishei Children's Outpatient Center (Conventus) (716) 323-2220 Monday-Friday 8:00AM-4:00PM
Primary & Specialty Medicine Center - BGMC (716) 859-2175 Monday-Friday 8:30AM-4:40 PM
Pulmonology - UBMD Pediatric Outpatient Center (Conventus) (716) 323-0110 Monday-Friday 8:30AM-4PM
Physical, Occupational and Speech Therapy - DeGraff Wellness Center (716) 690-2031 Various-Please Call
Robert Warner Rehabilitation Center - Oishei Children's Outpatient Center (Conventus) (716) 323-6410 Monday-Friday 8:30AM-4:00PM
Speech, Language & Swallowing - Oishei Children's Outpatient Center (Conventus) (716) 323-6420 Monday-Friday 8:00AM-5:30PM
Youth Link at OCH Pediatrics (716) 768-7600 Monday-Friday 8:30AM-5:30PM