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Contact Information

Millard Fillmore Suburban Hospital
First Floor
1540 Maple Road
Williamsville, NY 14221

ER Check-In

Select your preferred time and wait at home!

DeGraff ER Check-In.

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Emergency Department at Millard Fillmore Suburban Hospital

The Emergency Department at Millard Fillmore Suburban Hospital provides a full range of emergency medical services to people of all ages from Erie and Niagara counties. The department features all private patient rooms and additional trauma rooms, a spacious and comfortable waiting room, and new, state-of-the-art technology.


The Millard Fillmore Suburban Hospital Emergency Department (ED) Offers:

  • Board certified emergency medicine physicians and specially trained nurses who provide comprehensive care to more than 45,000 patients of all ages each year.
  • The emergency medicine staff, whose physicians are also trained in pediatrics, provide the highest quality of care in a professional, compassionate and respectful manner.
  • Several Sexual Assault Nurse Examiners who are specially trained in forensic examination of sexual assault victims and have passed the rigorous certification exam.

NEW Online check-in service

When non life-threatening conditions arise, you can visit our homepage's Emergency Room wait time section, click check in now and select an available appointment. Then spend the majority of your wait time in the convenience of your home. If there are no appointments Nurse reviewing x-ray at Suburban, try DeGraff Medical Park. It's just 9 miles away with the same great physicians and some of the lowest ED wait times in the area.

*Please note, the check-in system allows our team to provide those considering a visit to the ER, a better arrival time due to current conditions. All patients must check-in at triage upon arrival at the hospital and are treated in order of severity.



Virtual Tours of our Emergency Department

Private Patient RoomsEnlarged Trauma RoomsMain Nurses Station

Decontamination Room

Millard Fillmore Suburban has taken the next step in emergency preparedness by providing a dedicated decontamination room adjacent to the emergency room.

This decontamination room has multiple areas to accommodate a large number of people. It can also accommodate non-ambulatory patients on stretchers. In the event of a large incident the facility has a large inflatable decontamination tent that could assist hundreds of people if necessary.

Why is this important?  If exposed to hazardous materials:

  • Individuals will need to remove and package all clothing due to potential exposure. 
  • Be decontaminated via showering.
  • Be free of the hazardous agent prior to treatment in the ED.

 *All contaminated waste water from the decontamination room is collected in a separate dedicated tank.

Decontamination can be used for any hazardous material exposure that leaves a substance on the victim. Some common examples are chlorine, pesticides and oils.

  • Chlorine -the most common household and industrial cleaner in the world. If a person gets this on their skin, it can cause burns and serious respiratory distress if inhaled.
  • Pesticides- commonly used in the agricultural industry as well as around homes. In low doses, it can be a skin/eye irritant, it could affect a person's nervous system at high doses and some are considered carcinogenic.
  • Oil, including gasoline, is the most common hazardous material in the world.  Oil can also be a skin irritant and very harmful if ingested.

         More complex contaminants include nerve agents or cyanide exposure.