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Contact Information

Millard Fillmore Suburban Hospital
1540 Maple Road
Williamsville, NY 14221

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Case Management/Social Work & Discharge Planning

The Patient Management Department assesses, plans, coordinates and facilitates a hospital discharge plan of care. 

They provide assistance to patients and caregivers in order to ensure a smooth transition for the patient at discharge. Some of the services Patient Management can assist with include:

  • securing homecare services and equipment
  • identifying available community resources
  • admission facilitation to inpatient and sub-acute rehabilitation
  • long term care and extended care facility placement 

Patient/Case Management Coordinators and Social Workers are assigned to every hospital nursing unit. Patient Care Coordinators are available Monday - Friday, 8 a.m. - 4 p.m. A nurse or physician can assist in setting up a meeting with a Patient Care Coordinator or a Social Worker.