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Kaleida Health Receives Revenue Cycle Award

Updated: 1/12/2015
The revenue cycle leadership team presented the Revenue Cycle Award to Kaleida Health’s managers, recognizing the hard work and commitment of the entire revenue cycle team.

Healthcare Business Insights (HBI), a national healthcare organization that provides hospitals and health systems with insights and analysis in the finance field, named Kaleida Health one of six national 2014 “Revenue Cycle Award” winners.

The award is designed to recognize hospitals for their revenue cycle achievements. Revenue cycle management is the process that manages the patient’s financial experience in areas such as pre-arrival, registration, coding, medical records, clinical documentation, corporate utilization, billing and collections, revenue integrity and customer service.

Kaleida Health was one of two hospitals recognized specifically for performance improvement and the organization’s significant advancements over the past year. According to HBI, what stood out about Kaleida Health was its overall revenue cycle performance, when compared with all other surveyed hospitals and health systems nationwide.

This includes Kaleida Health’s net days in accounts receivable, (which is in the top third of organizations), bad debt (1.2%, top decile performance), point of service collections (1.5%, top quartile performance), and cost to collect (2.6%, which is in the top third of organizations).