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News & Media

Kaleida Health Recognized as LGBTQ Leader

Released: 3/29/2018

For the third year in a row, Kaleida Health has been recognized as a “Leader in LGBTQ Healthcare Equality” by the Human Rights Campaign (HRC) Foundation, the educational arm of the country’s largest lesbian, gay, bisexual, transgender, and queer/questioning (LGBTQ) civil rights organization. 

Nationwide, only 418 healthcare organizations earned the “leader” designation out of 626 healthcare facilities who voluntarily took part in the survey. In addition to active survey participants, the HRC Foundation also proactively researched key policies at more than 900 non-participating hospitals.

The 11th edition of the HEI marks the second year that participants are given a numerical score based on their LGBTQ-inclusive policies and practices. HEI participants are given scores in four criteria: foundational elements of LGBTQ patient-centered care, LGBTQ Patient Services and Support, Employee Benefits and Policies and LGBTQ Patient and Community Engagement. Participants that receive the maximum score in each section earn the status of “2018 LGBTQ Healthcare Equality Leader.

The results, released March 27, showed Kaleida Health’s four hospitals earning a perfect score of 100 on a survey that significantly raised the bar on what it takes to be designated as a “leader.” 

For more information about the Healthcare Equality Index 2018, or to download a free copy of the report, visit

About the Human Rights Campaign Foundation
The Human Rights Campaign Foundation is education arm of America's largest civil rights organization working to achieve equality for lesbian, gay, bisexual, transgender and queer people. HRC envisions a world where LGBTQ people are embraced as full members of society at home, at work and in every community.