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Kaleida Health
Corporate Office
100 High Street
Buffalo, NY 14203

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Quality Programs

Electronic Medical Record

EMR LogoKaleida Health is committed to advancing new technology in all areas of operation to increase efficiency, insure patient safety and improve quality of care. This specifically includes implementing comprehensive health information and Electronic Medical Records (EMR). Moving from paper-based to electronic records transforms the delivery of care to our community.

An effective EMR system combines information management, medical practice and the business of healthcare delivery to better serve the patient. By leveraging information, training and management to improve quality and efficiency standards, Kaleida Health’s goal is to achieve better patient outcomes through technology.
Key benefits include real-time access to patient information at anytime from anywhere, as well as improved interdisciplinary communication, tracking of diagnostic testing and documentation of the overall patient encounter.

In 2011, all Kaleida Health hospitals transitioned to the EMR. In May 2014, Kaleida Health providers began exclusively using electronic documentation at all acute care sites. All provider notes are now documented in the EMR.

Moving forward, the EMR team is working to expand, optimize and streamline the EMR. Kaleida Health is also working towards leveraging the EMR technology to advance research and education, and to improve the health of our community.

Kaleida Health continues to improve and optimize the EMR to better serve its patients and the community.

Meaningful Use

The American Reinvestment and Recovery Act (ARRA) and the Health Information Technology for Economic and Clinical Health (HITECH) Act are driving the movement to electronic health records in the United States.

As part of an effort led by the Centers for Medicare & Medicaid Services (CMS), Kaleida Health is required to demonstrate that it is “meaningfully using” their Electronic Medical Record (EMR) to:

  1. Improve quality, safety, efficiency and reduce health disparities
  2. Engage patients and families in their health
  3. Improve care coordination between providers and settings of patient care
  4. Improve population and public health
  5. Ensure adequate privacy and security protection for personal health information

By showing that EMR technology is used in ways that can be significantly measured in quality and quantity, Kaleida Health is then eligible to receive an incentive payment through the meaningful use program.

The meaningful use program is defined in three stages, each with increasing requirements for participation and outcomes.

Kaleida Health met the Stage 1 EH requirements, successfully attesting for both the initial 90 day and subsequent 365 day attestation periods.

Currently, Kaleida Health is working to meet Stage 2 EH requirements, which offer new ways to engage patients using enhanced technology and workflows.

Stage 2 focuses on advanced clinical procedures, including:

  • Measures focused on more rigorous health information exchange (HIE)
  • Additional requirements for e-prescribing and incorporating lab results
  • Electronic transmission of patient care summaries across multiple settings
  • Increased patient and family engagement

MyKaleida Patient Portal

MyKaleida is an online health management tool for patients that provides a secure and HIPAA-compliant view of lab test results, medications, immunization records and other clinical information.

Through the password protected website, patients can manage their health 24 hours a day from anywhere with an Internet connection.

MyKaleida allows patients to review information from their inpatient stay without the worry of losing important paperwork or forgetting what was documented.

Patients can also use MyKaleida to view clinical information and history from services at a Kaleida Health outpatient facility.

With proper consent, family and healthcare proxies can monitor and manage health information for their loved ones. Parents and legal guardians can also be granted proxy access to their minor children’s portal accounts.
A valid email address and zip code is all that is needed to begin the MyKaleida registration process.

By empowering patients in viewing and managing their health information, they will experience enhanced patient-provider communication, additional support care between visits, and most importantly, improved outcomes.

For additional information, including a list of Frequently Asked Questions, visit