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Question - I get the one of the following error message(s)

Microsoft OLE DB Provider for ODBC Drivers error '80004005'

[Microsoft][ODBC driver for Oracle][Oracle]ORA-12203: TNS:unable to connect to destination

or

Microsoft OLE DB Provider for ODBC Drivers error '80004005'

[Microsoft][ODBC driver for Oracle][Oracle]ORA-12203: TNS:unable to connect to Listener

Answer - The Cerner Millennium or the Enterprise Master Patient Index systems, which are among the databases used by InfoClique are temporarily unavailable. Please try again in a few minutes by Refreshing your screen. Once the system(s) are active the InfoClique queries will work again. If only one system is down some queries may work while others generate the messages above. Thank you for your patience.