Kaleida Health logo

Visiting Hours

Contact Information

Kaleida Health
Corporate Office
100 High Street
Buffalo, NY 14203

MyKaleida ad

Spirit of Women ad

Hospital Sites Visiting Hours

Each patient has the right to determine who may and may not visit, whether it be a spouse, domestic partner, family member, friend or other support person. Kaleida Health will not restrict, limit or deny visitation privileges on the basis of race, color, religion, sex, ethnic origin, sexual orientation, gender identity or expression, marital status, disability, socioeconomic status or physical appearance.

Buffalo General Medical CenterBuffalo General Medical Center

100 High Street, Buffalo, NY, 14203
(716) 859-5600
bgmc.kaleidahealth.org

Patient visitation during flu season

To help protect the health and safety of our patients, their families, visitors and our staff, please follow these guidelines:

  • You must obtain a visitor pass from the information or security desk.
  • Only 2 visitors allowed per patient.
  • Absolutely no visitors under age 14.

Those with the following symptoms are also asked to not visit patients:

  • Fever
  • Cold symptoms including cough, sneezing or runny nose
  • Rash
  • Vomiting or diarrhea
  • Sore throat

Thank you for your understanding of this very important policy.

Only two people at a time will be allowed to visit a patient. No children under the age of 14 will be allowed in the hospital. If you have an appointment, please be sure to arrange for child care at home. Hospital staff cannot provide any child care services.

Please accept our apologies for any inconvenience this may cause.

Medical/Surgical Units

Surgical Intensive Care Unit (ICU)
(Section A, 4th Floor)

11:30 a.m. - 11:50 a.m.
1:30 p.m. - 1:50 p.m.
6:00 p.m. - 6:20 p.m.
8:00 p.m. - 8:20 p.m.

Neurosurgical Intensive Care Unit (NICU)
(Section A, 4th Floor)

Noon - 2 p.m.
4 - 6 p.m.
8 - 9 p.m.

Medical Intensive Care Unit (MICU)
(Section A, 6th Floor)

Noon - 2 p.m.
4 - 6 p.m.
8 - 9 p.m.

Vascular Interventional Suites
(Section N, 2nd Floor)

11:30 a.m. - 8:30 p.m.

Medical/Surgical Units (MSU)

11 a.m. - 9 p.m.

Intermediate Level Care Units (ILCU)

11:30 a.m. - 3 p.m.
5 p.m. - 9 p.m

Specialty Units Visiting Hours:

Surgical ICU
(Section A, 4th Floor)

11:30 am - 11:50 am
1:30 pm - 1:50 pm
6:00 pm - 6:20 pm
8:00 pm - 8:20 pm

Medical ICU
(Section A, 6th Floor)

12:00 pm - 2:00 pm

Vascular Interventional Suites
(Section N, 2nd Floor)

11:30 am - 8:30 pm

DeGraff Memorial HospitalDeGraff Memorial Hospital

445 Tremont Street, North Tonawanda, NY 14120
(716) 694-4500
degraff.kaleidahealth.org

Patient visitation during flu season

To help protect the health and safety of our patients, their families, visitors and our staff, please follow these guidelines:

  • Only 2 visitors allowed per patient.
  • Absolutely no visitors under age 14.

Those with the following symptoms are also asked to not visit patients:

  • Fever
  • Cold symptoms including cough, sneezing or runny nose
  • Rash
  • Vomiting or diarrhea
  • Sore throat

Thank you for your understanding of this very important policy.

Only two people at a time will be allowed to visit a patient.

2nd Floor (MRU) and 4th Floor

11:30 am - 8:30 pm

Intensive Care Unit (ICU)

Anytime

Skilled Nursing Facility

11:00 a.m. - 8:00 p.m.

Millard Fillmore Suburban HospitalGates Vascular Institute

875 Ellicott Street, Buffalo, NY 14203
(716) 748-3100
kaleidahealth.org/gvi

Patient visitation during flu season

To help protect the health and safety of our patients, their families, visitors and our staff, please follow these guidelines:

  • You must obtain a visitor pass from the information or security desk.
  • Only 2 visitors allowed per patient.
  • Absolutely no visitors under age 14.

Those with the following symptoms are also asked to not visit patients:

  • Fever
  • Cold symptoms including cough, sneezing or runny nose
  • Rash
  • Vomiting or diarrhea
  • Sore throat

Thank you for your understanding of this very important policy.

Millard Fillmore Suburban HospitalMillard Fillmore Suburban Hospital

1540 Maple Road, Williamsville, NY 14221
(716) 568-3600
suburban.kaleidahealth.org

Patient visitation during flu season

To help protect the health and safety of our patients, their families, visitors and our staff, please follow these guidelines:

  • You must obtain a visitor pass from the information or security desk.
  • Only 2 visitors allowed per patient.
  • Absolutely no visitors under age 14.

Those with the following symptoms are also asked to not visit patients:

  • Fever
  • Cold symptoms including cough, sneezing or runny nose
  • Rash
  • Vomiting or diarrhea
  • Sore throat

Thank you for your understanding of this very important policy.

Patients and their families are our most important concern. Please help us ensure that your family member or friend gets the rest and treatment they need by honoring our visiting hour guidelines.

General Visiting Hours

 11:00 a.m.- 8:30 p.m.

ICU Visiting Hours

 11 a.m. – 2 p.m.
 3:30 p.m. – 6 p.m.
 8:30 p.m. – 10 p.m.

For your safety and others, visitors under 14 years should check with the nursing unit.

Waiting Areas

Every floor has a designated waiting area. Visitors who are with a patient during regular hours may be asked to step out to the waiting area while treatment or procedures are performed. Upon completion, they will be allowed to return to patient's room.

John R. Oishei Children's HospitalJohn R. Oishei Children's Hospital

818 Ellicott Street, Buffalo, NY 14203
(716) 323-2000
ochbuffalo.org

To help protect the health and safety of our patients, their families, visitors and our staff, please follow these guidelines:

  • Visiting Hours: Well siblings, family and friends are encouraged to visit. Children under the age of 14 must be accompanied by an adult at all times.
  • Number of Visitors: Most units have the ability to accommodate 4 family members/vistors at a time. There may be special circumstances that call for exceptions to this policy.
  • Identification: For all patients' safety, families, visitors and outpatients are required to stop at the Information or Security desk on the first floor to obtain an Identification sticker. Each family member/visitor is asked to provide photo ID. If photo ID is not available, a photo of the visitor will be taken. An identification sticker is then created for the family member/visitor to wear during their visit to the hospital.
  • Patient Rights: Each patient/parent has the right to determine who may and may not visit. Kaleida Health will not restrict, limit or deny visitation privileges on the basis of race, color, religion, sex, ethnic origin, sexual orientation, gender identity or expression, marital status, disability, socioeconomic status or physical appearance.

Those with the following symptoms are also asked to not visit patients:

  • Fever
  • Cold symptoms including cough, sneezing or runny nose
  • Rash
  • Vomiting or diarrhea
  • Sore throat