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Bill of Rights

Contact Information

Kaleida Health
Corporate Office
100 High Street
Buffalo, NY 14203

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New York State Patients' Bill of Rights

All documents are in PDF format unless otherwise indicated. Requests for "New York State Patients' Bill of Rights" in an alternate format can be made by sending an email to: dohweb@health.state.ny.us

Parents' Bill of Rights

If a patient has concerns or complaints about their care, the New York State Department of Health can be contacted at (716) 847-4357, without fear of reprisal.