100 High Street
Buffalo, NY 14203
New York State Patients' Bill of Rights
All documents are in PDF format unless otherwise indicated. Requests for "New York State Patients' Bill of Rights" in an alternate format can be made by sending an email to: firstname.lastname@example.org
In Addition to the Rights in the Patients' Bill of Rights
Parents' Bill of Rights
Information Guide For Patients And Families
At Kaleida Health hospitals and outpatient centers, we believe patients and families are partners in healthcare. The Information Guide for Patients and Families, along with the Patients� Bill of Rights, provides a guideline to support your participation in your health care.
If a patient has concerns or complaints about their care, the New York State Department of Health can be contacted at 1-800-804-5447, without fear of reprisal.