Kaleida Health Administration
Chief Executive Officer
Donald Boyd was named president and chief executive officer for Kaleida Health in July 2022. He most recently served as president and chief operating officer.
During his time as COO, he also led Kaleida Health's award-winning and well documented response to COVID-19.
Prior to that, Boyd was executive vice president of business development for Kaleida Health, a role he held for 10 years. He built and grew numerous partnership and affiliations along the way, including Great Lakes Integrated Network, Upper Allegheny Health System, Brooks/TLC Hospital System Inc., Western New York Urology, Great Lakes Cancer Care Collaborative and more.
Boyd's move into business development and operational integration came after his stint as president at Millard Fillmore Gates Circle Hospital. In that role, he helped lead the hospital's growth, particularly in the vascular service lines such as cardiac, stroke and vascular surgery plus the integration efforts for what is now the Gates Vascular Institute.
A Williamsville resident, Boyd has been with Kaleida Health since its inception in 1998. He previously served as vice president for ambulatory services and business development, director of ambulatory services, manager of quality improvement and director of Kaleida Health's ambulatory surgery center in Williamsville.
He has a Master of Business Administration with a concentration in corporate finance and healthcare systems management, from the University at Buffalo (UB). He also holds a Bachelor of Arts in community mental health and psychology from UB.
Chief Diversity and Inclusion Officer
Shannon Bryant, LMHC, was named chief diversity and inclusion officer for Kaleida Health in November 2020.
Bryant joined Kaleida Health from Person Centered Services, a Care Coordination Organization (CCO) that connect individuals with intellectual and developmental disabilities to the care, support and opportunities that maximize their quality of life. There, she served as director of learning, development and diversity and was responsible for creating and driving the company's diversity, equity and inclusion strategy.
Prior to that, Bryant was director of clinical care coordination at Evergreen Health where she oversaw care coordination services for the Health Home program.
In her role at Kaleida Health, Bryant is responsible for providing strategic leadership in the development, implementation and monitoring of diversity plans for Kaleida Health. In addition, she optimizes organizational culture by being a leading resource focused on ensuring Kaleida Health programs and activities are inclusive of all populations to reflect the patients and communities we serve.
Bryant also works with Kaleida Health's multidisciplinary, employee-driven Employee Resource Groups (ERGs) - Race, Diversity & Inclusion, Veterans, LGBTQ and Working Parents/Caregivers - and the system-wide Inclusion Council to bring important issues to Human Resources and the executive team to help drive strategic priorities and cultural transformation.
Bryant holds a bachelor's degree in psychology from the State University of New York at Buffalo and master's degree in health counseling from Canisius College. She is a New York State Licensed Mental Health Counselor, Leadership Buffalo graduate and board member of the Neighborhood Health Center of WNY as well as the YMCA Delaware Branch.
Executive Vice President, Chief Financial Officer
Matthew Drake, MBA, CMA, FHFMA, was named executive vice president and chief financial officer (CFO) for Kaleida Health in April 2022.
Drake served as the interim CFO since November 2021. He was recruited to Kaleida Health early in 2021 to serve as vice president and CFO for site financial operations. In this role, he led overall financial leadership for the various operating entities and divisions within Kaleida Health, working to ensure overall financial performance and operational targets. He also was responsible for developing and implementing the operational plan that drives the annual budget process.
He has also helped with financial education and leadership to Kaleida Health's hospital managers and directors, contributed financial expertise in strategic planning of current and new services and has been an integral member of the organization's growth committee.
In the CFO role, Drake will also lead strategy and growth initiatives for the organization.
Drake came to Kaleida Health from Rochester Regional Health, where he served as vice president of business development and network growth. As the business development leader of the $2.9 billion health system, Drake led efforts to expand the network of providers, hospitals, ambulatory destination campuses and urgent care centers.
He also led the planning and implementation of five ambulatory destination campuses; business planning process for a 3-hospital health system acquisition; and acquisition of 80 practices, representing 140 physicians and 86 advanced practice providers.
Previous roles at Rochester Regional Health included: vice president of accountable care, Greater Rochester IPA (GRIPA); director of finance, population health and business planning; director of financial planning and decision support; manager of financial systems, planning and decision support; and project and cost manager. Prior to joining Rochester Regional Health, Drake was a revenue management analyst at Excellus Blue Cross and Blue Shield in Rochester.
Drake has a Bachelor of Science in Business Administration and a Master of Business Administration from Alfred University. He is a Certified Management Accountant (CMA) and Fellow of the Healthcare Financial Management Association (FHFMA), and is a member of the Healthcare Financial Management Association (HFMA) and the Institute of Management Accountants (IMA).
Michael P. Hughes
Senior Vice President
Chief Administrative Officer
Mike is Senior Vice President and the Chief Administrative Officer for Kaleida Health, Western New York State's largest employer ($2 billion & 13,000 employees). Recruited in 2004 as a director, he has elevated through the ranks and is now the senior executive responsible for all of the hospital system's external affairs. This includes business development, fundraising, marketing, communications, government relations, corporate planning, real estate and construction. In this role, he also leads CEO and executive team communications, policy and strategy and serves as a key advisor to the organization's Board of Directors.
Active in the community, Mike has been named one of Western New York's most influential leaders, ranking annually in Business First's Power 250 list. In 2008, he was appointed by the State of New York to the board of the Niagara Frontier Transportation Authority, becoming the youngest Commissioner in the history of the authority. He currently serves as Vice Chair of the Board and chairs the authority's Surface Transportation Committee.
In 2021, Mike was a key member of the 11 Day Power Play team that broke the Guinness World Record for the longest continuous ice hockey game at 252 hours. The event raised $2 million for local charities like Oishei Children's Hospital and Roswell Park Comprehensive Cancer Institute.
Hughes' community service also includes the Board of Directors for Buffalo Place, Inc. (NFTA representative & chair of marketing committee) and the Town of West Seneca Zoning Board of Appeals. He is also a member of the public policy council for the Amherst Chamber of Commerce as well as Medaille College's advisory board for their Department of Business, Management & Leadership.
In 2019, Hughes was named the West Seneca Chamber of Commerce "Citizen of the Year," in recognition of his 20+ years of volunteer work and community service.
In 2018, Mike was recognized by the Public Relations Society of America, winning its highest national award - the prestigious "Silver Anvil" - for his integrated marketing and communications campaign around the relocation, rebranding and grand opening of the former Women & Children's Hospital of Buffalo (now Oishei Children's Hospital).
Prior to joining Kaleida Health, Mike was recruited to and served as the Public Affairs and Marketing Manager for Rural/Metro Medical Services, a national ambulance company. In that role, he oversaw all external affairs in upstate New York. He also was the statewide public information officer for Rural/Metro's nationally recognized Disaster Response Team, including serving a weeklong stint in New York City at the World Trade Center on and through 9/11.
Hughes has previously served on boards/committees with Mercy Flight, Buffalo Police Athletic League, Canisius College Board of Regents, Bishop Timon/St. Jude High School, Greater Buffalo Metropolitan Crime Stoppers, Buffalo Niagara Partnership Government Relations Committee, Canisius College Government Relations Advisory Board, Buffalo Niagara Medical Campus Government Affairs Work Council and the Buffalo F.B.I' s Citizen Academy Foundation.
Other awards Mike has won include the National Federation For Just Communities "Community Leader" (2017), the "Outstanding Practitioner" from the Public Relations Society of America Western New York Chapter (2016), Canisius College's "Marilyn Watt Alumni Award" winner (2010) and Business First of Buffalo's "40 Under 40."
Hughes completed Harvard Business School's executive program in Cambridge, Massachusetts concentrating on health care management. He earned a master's of business administration degree (MBA) from Medaille College as well as bachelors in Communication from Canisius College.
He and his wife Kimberly (a teacher in Frontier Schools as well as Orchard Park Schools Board member) have two children, Emma and Owen.
Senior Vice President
Chief Information Officer
Thomas Hull was named senior vice president and chief information officer (CIO) for Kaleida Health in January 2022.
Hull was serving as the interim CIO since February 2021.
A 30-year leader veteran of information technology, Hull joined Kaleida Health as chief technology officer (CTO) after serving as CTO for CUNY, the City University of New York. He was recruited to the organization to help bring depth and bench strength to our IT team.
He has experience as a CIO and IT leader over the years in healthcare, higher education and academic medical center environments. This includes with CUNY, VCU Health, USF Health and Moffitt Cancer Center (Florida) and Pace New York Medical.
Hull has his Bachelor of Arts in computer information science from State University of New York at Potsdam and a Master of Science in computer engineering from Syracuse University. He is pursuing a Doctorate of Professional Studies (DPS) in computer science and information technology at Pace University.
Cheryl Klass, BSN, MBA, RN
Chief Operating Officer and Nurse Executive
Cheryl Klass, BSN, MBA, RN, was named chief operating officer and nurse executive (COO/CNE) for Kaleida Health in July 2022.
Klass had been serving as the interim president of Buffalo General Medical Center/Gates Vascular Institute (BGMC/GVI) since February 2022.
Named Kaleida Health's chief nursing executive in 2016, Klass is credited for creating, organizing and overseeing the organization’s first ever nursing plan of excellence. The plan resulted in improved nursing operations, nurse engagement, and care quality.
Klass came to Kaleida Health in 2004 when she was recruited to serve as president of the then Women & Children's Hospital of Buffalo. It was a homecoming of sorts as she originally launched her nursing career at the Bryant Street facility as a staff registered nurse in 1977.
In December 2011, Klass was appointed senior vice president of operations, Buffalo General Medical Center, which also includes the Gates Vascular Institute and HighPointe on Michigan. She also oversaw Women & Children's Hospital of Buffalo at that time as well.
Klass began her career as a registered nurse at Children's Hospital of Buffalo in 1977, but quickly advanced into nursing leadership roles that included director of the pediatric, surgical and critical care divisions of the hospital. She also eventually served as the chief nursing officer of Children's Hospital for many years before relocating to Chicago in 1993 to accept the role of chief operating officer for Children's Memorial Medical Center, part of the Northwestern Healthcare System.
Klass returned to Buffalo in 2000 and served as the chief operating officer of Mercy Hospital of Buffalo and chief operating officer of Sisters Hospital of Buffalo, as well as vice president of Women's Health for the Catholic Health System, before returning to Children's in 2004.
Michael Mineo, MD, FACEP, MMM
Chief Medical Officer
Michael Mineo, MD, was appointed chief medical officer (CMO) for Kaleida Health in July 2022 after serving in the interim role since March 2022.
Dr. Mineo previously served as CMO of Buffalo General Medical Center/Gates Vascular Institute, Millard Fillmore Suburban Hospital and DeGraff Medical Park since 2021, and prior to that, he was CMO for DeGraff and Millard Fillmore Suburban Hospitals since 2019. In addition, he was previously senior physician for UBMD Emergency Medicine Community Division and the Patient Safety and Quality Medical Officer for Suburban and DeGraff Hospitals.
A resident of Buffalo, Dr. Mineo received his Bachelor of Science from Canisius College. He is a graduate of University at Buffalo Jacobs School of Medicine and Biomedical Sciences, where he completed residency in Emergency Medicine. He is a board-certified emergency medicine physician and holds a master's degree from Carnegie Mellon University.
He serves as an assistant clinical professor of Emergency Medicine for the Jacobs School of Medicine and Biomedical Sciences at UB.
Jamie Nadler, MD
Chief Quality Officer
Jamie Nadler, MD, was named chief quality officer for Kaleida Health in March 2022.
Dr. Nadler leads quality and patient safety for the entire organization as well as ensures continuous quality of care, patient satisfaction and compliance with various accrediting organizations and regulatory bodies.
In addition, he leads the development and implementation of quality/safety programs, policies, practices and protocols; oversees and facilitates clinical improvement projects; maintains the Kaleida Health Quality Improvement and Patient Safety Plan; and formulates organization-wide strategies to address emerging safety concerns in conjunction with risk management, medical staff leadership and other key stakeholders at all sites and across the continuum of care.
Dr. Nadler, a pulmonary and critical care medicine specialist and assistant professor of medicine at the Jacobs School of Medicine and Biomedical Sciences, previously served as medical director of quality and patient safety for Buffalo General Medical Center/Gates Vascular Institute.
Kenneth Snyder, MD, PhD
Chief Physician Quality Officer
Kenneth Snyder, MD, PhD, is chief physician quality officer for Kaleida Health.
In this role, Dr. Snyder oversees physician quality and leads Kaleida Health's Quality & Patient Safety Institute, an organization-wide commitment and shared ownership of patient and employee safety, health and wellness. The goal of the Quality & Patient Safety Institute is to create a path to zero harm while strengthening our quality performance, driving excellence in quality and safety across the system, and being the leader in equitable delivery of care and wellness.
Prior to this role, Dr. Snyder served as physician advisor, process improvement at Buffalo General Medical Center/Gates Vascular Institute, and is an assistant professor of neurosurgery, radiology, and neurology at the State University of New York at Buffalo.
Alyson Spaulding, Esq., was named general counsel for Kaleida Health in March 2015. In this role, Spaulding is responsible for providing primary legal counsel for Kaleida Health and its corporate affiliates. In addition, she oversees Risk Management, Emergency Management, Internal Audit and Corporate Compliance, and Research Management.
Spaulding served as interim general counsel since August 2014. Prior to that, she was associate general counsel, Corporate Risk Management, where she directed Kaleida Health's risk management, emergency management and regulatory affairs functions, in addition to overseeing the commercial insurance portfolio and legal services related to professional and general liability.
Spaulding, who has been with Kaleida Health since its inception, obtained her bachelor's degree from the University of Rochester where she completed a double major, and her Juris Doctor degree from Syracuse University College of Law, where she was a member of both the Law Review and Moot Court.