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Online Bill Payment

Contact Information

Kaleida Health
Corporate Office
726 Exchange Street
Buffalo, NY 14210

Heart to Heart Event

Make a Payment

The mission of Patient Financial Services is to achieve customer and community satisfaction while maintaining cash flow to support operations and healthcare delivery. We are a team of healthcare professionals dedicated to continuous improvement through education, ethical business practices, and core values.

To that end, we are continuously researching technological advances in an effort to provide our customers with additional payment options that are convenient, practical, and easy to access. We are pleased to offer a payment alternative that is both flexible and convenient. You can now pay online using MasterCard, Visa, American Express, Discover, any debit card, or through a direct fund transfer from your checking account into Kaleida Health's account.

If you have any questions regarding a bill that you have received or would like to provide us with feedback related to this new service, do not hesitate to call our customer service center at (716) 859-7200 Monday through Friday between the hours of 8:30 am and 4:30 pm.

Thank you for choosing Kaleida Health for your healthcare needs.

Please note: The online bill payment process does not support payments from Canadian addresses at this time. Please contact the Billing Office at (716) 859-7200 to make a payment.

Please enter Patient Account Information:

Patient Account Number
Please note: If you are on a budget plan, please include the letter R in front of the guarantor number that is printed on your budget statement.
Patient's Name
First M.I. Last
Patient's Date of Birth
Month Day Year

Click the "Pay Bill" button once to send your information securely to ClearTran, our online payment partner.

The next screen will ask for "Personal Information" including name and address. At that point, please enter the name and address of the credit card or checking account holder, not the patient's name and address. Thank you.