Kaleida Health logo

Contact Information

219 Bryant Street
Buffalo, NY 14222

Dose Index

Family Resource Center

The Family Resource Center of Women & Children’s Hospital of Buffalo is an online and actual location for families of patients to access health education, hospital and community resources and other helpful information.

These online pages provides access to information for families of patients, including hospital services, amenities, maps/directions, visitation guidelines, community resources and much more.

The physical Family Resource Center is located on the first floor just off the main lobby and near the 118 Hodge Avenue entrance.  It is open to all patients and their families Monday through Friday from 9 am – 4:30 pm, with extended hours planned for the future.

This new multi-purpose Family Resource Center offers comfortable space for families that includes the following:

  • Information on community resources, agencies, and services accessible via websites and hard copies
  • Approved information, books and websites specific to condition and diagnosis
  • Recreational books and videos, in a lending library setting, for patients and families
  • Computers for family use (to check email, research, pay bills, etc.)
  • Copy/Fax machines
  • Space for support groups to meet

Overall, the Family Resource Center is a place for family members of patients to get away for a little while to research, re-charge and relax throughout your child’s hospital stay.

This center has been implemented largely due to the generous support from the Family Advisory Council, a group of families collaborating with hospital staff and participating as partners of Women & Children’s Hospital of Buffalo.  The main principals of this council are to help families and to promote Patient and Family Centered Care as an approach to health care that recognizes that the family is the center of the patient’s lives both in and out of the hospital setting.