Patient Financial Services
If you have any questions regarding a bill that you have received or would like to provide us with feedback related to this new service, do not hesitate to call our customer service center at (716) 859-7200, Monday through Friday, between the hours of 8:30 AM and 4:30 PM. For technical issues please Contact Us.
Note - At this time we are not able to accept check payments on our website. If you would like to make a payment by check please contact our call center at (716) 859-7200 and they will be happy to assist you. We are sorry for any inconvenience this may cause you and look forward to serving you in the future.
Thank you for choosing Kaleida Health for your healthcare needs.
Your payment and personal information is always safe. Our SSL software is the industry standard and among the best software available today for secure commerce transactions. It encrypts all of your personal information, including credit card number, name, and address, so that it cannot be read over the internet.
In case of payment error, a refund will be issued within 1-2 business days of notification or discovery. All refunds will be provided as a credit to the credit card used at the time of payment.
Last updated: 12/18/2018