Now Available - ER Video and Scheduled In-Person Visits
Kaleida Health logo

Contact Information

Kaleida Health
Patient Financial Services

MyKaleida ad

Spirit of Women ad

Bill Pay

If you have any questions regarding a bill that you have received or would like to provide us with feedback related to this new service, do not hesitate to call our customer service center at (716) 859-7200, Monday through Friday, between the hours of 8:30 AM and 4:30 PM. For technical issues please Contact Us.

Note - At this time we are not able to accept check payments on our website. If you would like to make a payment by check please contact our call center at (716) 859-7200 and they will be happy to assist you. We are sorry for any inconvenience this may cause you and look forward to serving you in the future.

Thank you for choosing Kaleida Health for your healthcare needs.

Patient Information

Patient Name    
Date of Birth
Payments Patient Account Number Service Date Payment Amount
   Add Another Account Total $ 0.00

Billing Information (same as on file with your credit card company)

First Name
Last Name
State Zip/Postal Code

Payment Details

Card Type            
Card Number
Expiration Date  / 
CSN  Help

Security Policy
Your payment and personal information is always safe. Our SSL software is the industry standard and among the best software available today for secure commerce transactions. It encrypts all of your personal information, including credit card number, name, and address, so that it cannot be read over the internet.

Refund Policy
In case of payment error, a refund will be issued within 1-2 business days of notification or discovery. All refunds will be provided as a credit to the credit card used at the time of payment.

Last updated: 12/18/2018