Now Available - ER Video and Scheduled In-Person Visits
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Contact Information

DeGraff Medical Park
Emergency Center
445 Tremont Street
North Tonawanda, NY 14120

ER Check-In

Select your preferred time and wait at home!

DeGraff ER Check-In.

Suburban ER Check-In.

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Emergency Center at DeGraff Medical Park

Waiting room at the Emergency Center

Welcome to the NEW Emergency Center

In November 2018, DeGraff Medical Park revolutionized emergency care to the Northtowns communities by opening the doors to a new and expanded Emergency Center. Increasing the size to 10,000 square feet vastly improves the entire patient and family experience from both a clinical and comfort standpoint.

The Emergency Center includes:

  • 15 private patient rooms with televisions
  • Trauma Room
  • Dedicated bariatric room
  • Airborne isolation room
  • Decontamination area suitable for current and emerging infectious diseases
  • Increased family space
  • Non-glare lighting
  • Slip-proof flooring
  • Signage featuring oversized lettering for improved ease of reading by our senior patients and visitors

Online Check-in Service & Video Visits

DeGraff Medical Park is pleased to offer online check-in service so patients with non-life-threatening conditions can wait the majority of the time in the comfort of their own homes, not the waiting room. Video visits are also offered for those with non-life-threatening conditions. Using a computer or mobile phone camera, individuals can speak with an Emergency Room provider and receive medical recommendation for their condition.

InQuickerFor either service, visit KaleidaHealth.org. and select video visit or in-person visit, choose an available time, fill in the form and submit.

*Please note, the check-in system for in-person visits allows our team to suggest a variety of  times when there will be fewer patients as per current conditions. All patients must check-in at triage upon arrival at the hospital and are treated in order of severity of illness or injury.

Our Team

Our board-certified emergency medicine physicians and specially-trained emergency care staff provide comprehensive treatment 24 hours a day, 7 days a week. Assisting physicians are nurses, physician assistants, paramedics and support staff from ancillary departments who are trained in emergency medicine and provide expert, compassionate care to more than 12,000 patients annually.

As part of Kaleida Health, the largest healthcare provider in Western New York, and satellite of Millard Fillmore Suburban Hospital, the DeGraff Emergency Center provides an expedited gateway to highly specialized care at Buffalo General Medical Center, Gates Vascular Institute and John R. Oishei Children’s Center.

What to Bring With You

If you are medically able, important things to bring to the Emergency Room are:

      • Your insurance card
      • A list of your current medications

Virtual Tours

The Main Nurses Station in ED Single Patient Room in ED Acute Trauma Room in ED