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Contact Information

Flint Road
Laboratory Client Services Help Line
115 Flint Road
Williamsville, NY 14221

  • (716) 626-7920
  • 6:30 a.m. - 5 p.m.
  • Monday - Friday
  • 8 a.m. - noon
  • Saturday
  • Map & Directions

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Blood Draw
Insurance Information

Employees and Covered Dependents

Kaleida Health employees and covered dependents on the Kaleida Health BlueCross BlueShield of WNY medical plans are eligible to use Kaleida Health blood draw locations. These plans include:

  • Kaleida Health Premium Master Medical Plan
  • Kaleida Health Union Align Master Medical Plan
  • Kaleida Health Align Medical Plan
  • Kaleida Health Premium Medical Plan

Unaccepted Insurances for Laboratory Services

Kaleida Health Laboratories regrets to inform you that the following insurances do not allow us to perform laboratory services for patient’s insured by them:

  •  Blue Cross Traditional (Many)
  •  Community Blue (Most)
  •  Senior Blue (Most)
  •  Community Advantage
  •  Community Care
  •  Labor Health
  •  Secure Blue
  •  Choice Blue
  •  Traditional Blue Medicare PPO

United Healthcare

Kaleida Health is out-of-network. We can provide services but there will be a higher out of pocket fee.

The following United Health Care Plans are exceptions and allow Kaleida Laboratories to provide services:

  • Community Plan
  • Evercare
  • Medicare Complete
  • Secure Horizons
  • United Healthcare Key Bank