Contact Information
Millard Fillmore Suburban Hospital
First Floor
1540 Maple Road
Williamsville, NY 14221
- (716) 568-6550
- Map & Directions
Emergency Department
The Emergency Department at Millard Fillmore Suburban Hospital provides a full range of emergency medical services to people of all ages from Erie and Niagara counties. As a result of the hospital's $64 million expansion in 2008, the department nearly tripled in size and features all private patient rooms with phones and flat screen TVs, additional trauma rooms, a more spacious and comfortable waiting room, and new, state-of-the-art technology.
The Millard Fillmore Suburban Hospital Emergency Department (ED) Offers:
- Board certified emergency medicine physicians and specially trained nurses who provide comprehensive care to more than 40,000 patients of all ages each year.
- Fast Track - an area within the ED between the hours of 1 p.m. and 1 a.m. where patients with less severe injuries and illnesses are treated. Fast track has helped reduce the congestion within the ED at peak times.
- The emergency medicine staff, whose physicians are also trained in pediatrics, not only provide the highest quality of care, they do so in a professional, compassionate and respectful manner.
- Several Sexual Assault Nurse Examiners who are specially trained in forensic examination of sexual assault victims and have passed the rigorous certification exam.
Virtual Tours of our new Emergency Department
Accredited Chest Pain Center
If you experience chest pain, acting quickly is vital to ensuring the best possible outcome. Millard Fillmore Suburban Hospital is proud to be an accredited chest pain center from the Society of Chest Pain Centers, providing a comprehensive and efficient evaluation of patients experiencing chest pain. The center utilizes a number of resources including an observation unit designed for patient safety, rapid diagnosis and cost effectiveness.

The Chest Pain Center at Millard Fillmore Suburban Hospital has demonstrated its expertise and commitment to quality patient care by meeting or exceeding a wide set of stringent criteria and completing on-site evaluations by a review team from the Society of Chest Pain Centers. Key areas in which a Chest Pain Center must demonstrate expertise include:
- Integrating the Emergency Department with the local emergency medical system
- Assessing, diagnosing and treating patients quickly
- Effectively treating patients with low risk for acute coronary syndrome and no assignable cause for their symptoms
- Continually seeking to improve processes and procedures
- Ensuring Chest Pain Center personnel competency and training
- Maintaining organizational structure and commitment
- Having a functional design that promotes optimal patient care
If you experience chest pain, call 911 and go to the nearest Emergency Department.
Decontamination Room
Millard Fillmore Suburban has taken the next step in emergency preparedness by opening its new decontamination room.

This state-of-the-art decontamination room has four showerheads and multiple areas to accommodate a large number of patients. It is large enough to support the decontamination of two ambulatory patients at once, and is also big enough to accommodate non-ambulatory patients on stretchers.
In the event of a hazardous materials exposure, victims would be directed to enter the dedicated decontamination room entrance next to the ED and asked to remove their contaminated clothing. They would then be instructed to wash themselves for two minutes and rinse themselves for two minutes. The water used in the room drains into a special 2,500-gallon isolated tank. After being monitored to ensure the hazardous substance has been removed, the victims would be brought into the ED for further evaluation.
A decontamination room can be used for any hazardous material exposure that leaves liquid contamination on the victim. Some common incident examples are chlorine, pesticides and oils.
Chlorine is the most common household and industrial cleaner in the world. If a person gets this on their skin, it can cause burns and serious respiratory distress if inhaled.
Pesticides are commonly used in the agricultural industry as well as around homes. In low doses, it can be a skin/eye irritant and it can even affect a person's nervous system at high doses. Still others are considered carcinogenic.
Oil, including gasoline, is the most common hazardous material in the world and everyone is exposed to this almost every day of his or her life. Oil can also be a skin irritant and very harmful if ingested.



