Contact Information

Kaleida Health
Corporate Office
726 Exchange Street
Buffalo, NY 14210


Team STEPPS Image Team STEPPS Image Team STEPPS Image Team STEPPS Image


TeamSTEPPS is a teamwork system designed to improve the quality, safety and efficiency of health care. The patient safety program strives to optimize patient outcomes by improving communication and other teamwork skills among health care professionals. The goal of TeamSTEPPS is to produce highly effective medical teams that optimize the use of information, people, and resources to achieve the best clinical outcomes for their patients.

DeGraff Employee Engagement CommitteeEmployee Engagement Committee

DeGraff Memorial’s long-term care staff opinions and suggestions lead to award winning changes.

Employee Engagement Committee Drives Change

Family Advisory Council

Family Advisory Council
Parents and staff work together through the Family Advisory Council to make Women & Children’s Hospital a better place.

Learn more about the Family Advisory Council - PDF

Electronic Medical Records

Kaleida Health is committed to advancing new technology in all areas of operation to increase efficiency, insure patient safety and improve quality of care. This specifically includes implementing comprehensive health information and EMR initiatives. Moving from a paper-based to electronic records process will transform the delivery of care to our community.

An effective EMR system is where information management, medical practice and the business of healthcare delivery all combine to better serve the patient. By leveraging information, training and management to improve quality and efficiency standards, Kaleida Health hopes to achieve efficiency in healthcare through technology.

While medical errors cost the health care industry billions of dollars per year, EMR offers a new look at patient’s medical information.