Martin Named Director, Quality Improvement, Buffalo General Medical Center

Updated: 8/28/2013

Kristen E. Martin has been named director, quality improvement, Buffalo General Medical Center (BGMC).

Most recently, Martin served as quality improvement project coordinator at BGMC.

In her new role, Martin will lead quality and patient safety initiatives in BGMC's medical/surgical departments, as well as additional ancillary areas. She will oversee ISO and regulatory compliance, ensuring quality standards are met and maintained, as well as the coordination and analysis of data reporting to and from registry and regulatory bodies.

Martin joins Patricia Arbogast, quality director, GVI and Maralyn Spittler, quality director, Advanced Orthopedic & Spine Center on the campus.

“Kristen has done an outstanding job as quality improvement project coordinator,” said Mary Pruski, vice president, chief quality and patient safety officer. “She has developed strong leadership qualities and is well-suited to improve our quality management system through the relationships she’s built, her attention to detail and her drive to create meaningful change.”

Martin began her career at the Cantalician Center Workshop as Medicaid service coordinator and supervisor. She has also held positions as project manager, New York State Department of Health Patient Safety Grant, Center for Pediatric Quality; chief administrator for pediatric quality, Women & Children’s Hospital of Buffalo; administrative program coordinator, Office of Quality and Patient Safety at Women & Children’s Hospital of Buffalo; and project manager, Research Center for Stroke & Heart Disease, Jacobs Neurological Institute.

“I am excited to take on this new role and lead the BGMC quality initiative,” said Martin.  “The entire campus has already laid the foundation from which we will continue to improve our quality.”

Martin holds a Bachelor or Arts in Health & Human Services from the State University of New York at Buffalo.  She participated in the United Way of Buffalo and Erie County Project Management for Nonprofits Program and is a 2012 graduate of UB’s Center for Entrepreneurial Leadership’s Minority and Women Emerging Entrepreneurs Program.