DNV Grants Kaleida Health Accreditation

Released: 12/13/2010

Continuing to pursue its goal of providing exceptional care to its patients in a safe environment, Kaleida Health has selected DNV Healthcare, Inc. to provide accreditation services for its hospitals.

Kaleida Health is the first healthcare system in Western New York to partner with DNV Healthcare Inc. and pursue ISO 9001 compliance.

James R. Kaskie, President and CEO of Kaleida Health said, “DNV brings a collaborative relationship that will help us—as a team—provide that level of care.  Their philosophy is to build a partnership of cooperation and instruction. Accreditation is very important as it recognizes an organization-wide and continual commitment to provide the highest quality of care for our patients.”

Kaleida Health recently received full accreditation from DNV for a three year term.  The newly granted accreditation does require an annual survey and continual compliance with the DNVHC Accreditation Process.

Det Norske Veritas (DNV) Healthcare, Inc. is a 114-year old company based in Norway with two offices in the United States.  It received its authority from CMS in late September 2008 and is now conducting hospital surveys in the United States.

With corporate offices in Houston, TX and Cincinnati, OH, DNV focuses on a highly collaborative annual survey process and aims to turn accreditation into a strategic business advantage.

DNV’s National Integrated Accreditation for Healthcare Organization’s (NIAHO) standards integrate requirements for CMS with the internationally known ISO 9001 standard for formation and implementation of the Quality Management System. These standards ensure that all necessary steps are being taken to deliver safe & effective healthcare services to patients.

ISO 9001 is recognized by businesses around the world as the benchmark for continual quality improvement. Innovative hospitals have started embracing ISO as a way to identify and focus on the most successful approaches to patient care, administrative and other critical aspects of running a modern hospital.

“Kaleida Health is very fortunate to have a Board of Directors, leadership team and workforce collectively resolved to focus on relevant improvement strategies, with guidance and accountability from the DNV experts,” said Mary Pruski, vice president and chief quality office for Kaleida Health.

The new DNV NIAHO program is not only a new option for accreditation, it is an entirely new approach to accreditation. NIAHO focuses not simply on auditing the hospital’s business processes but on finding better ways to do things in every department.

In the past, Kaleida Health has utilized the Joint Commission for accreditation.

Kaleida Health is the largest health care provider in Western New York.

More than one million patient visits are recorded annually at the Buffalo General Hospital, DeGraff Memorial Hospital, Millard Fillmore Gates Circle Hospital, Millard Fillmore Suburban Hospital, Women and Children’s Hospital of Buffalo, plus the health system’s 96 clinics and community health care centers.  It also includes the Deaconess Center and Waterfront long-term care facilities, plus the nation’s oldest – and original - Visiting Nursing Association.

Kaleida Health's economic impact on Western New York exceeds $2.2 billion annually.