VNA Selected to Purchase Steuben Public Health Services Progam

Released: 12/21/2011

The Visiting Nursing Association of Western New York (VNA) was selected as the provider of choice to purchase the Steuben County Public Health & Nursing Certified Home Health Agency (CHHA) and Long Term Home Health Care Program (LTHHCP).

The Steuben County Legislature approved the sale at their regularly scheduled meeting this week.

Steuben County is a large rural county located directly east of Allegany County on the Pennsylvania border. It includes the cities of Corning and Hornell and the Village of Bath. 

In 2010, the Steuben County Public Health & Nursing program performed over 22,000 home visits. 

The not-for-profit VNA will immediately start providing care in Steuben County, beginning with a services and management agreement.  The agreement will allow the VNA to employ nurses and therapists and supply them to Steuben County soon after January 1, 2012.  

“We are very excited to expand the VNA’s reach into Steuben County,” said Judy Baumgartner, President of the VNA.  “It is heartening to know that another municipality has entrusted our organization to serve their community’s home health needs. On behalf of our dedicated nurses and staff, we are honored to be able to care for the residents of Steuben County.” 

Continued fiscal pressures, the state property tax cap and rising operational costs are forcing counties across New York State to divest themselves of their home health agencies and long term home health care programs. 

The VNA is also a finalist to purchase the Niagara County home health agency and long term home healthcare program. 

The VNA is the largest home health agency in Western New York, serving more than 24,000 patients annually with more than 375,000 home visits.  The agency is ranked among the top home health care agencies in the nation, according to recently released data from Press Ganey. 

The Press Ganey home health care report (HH-CAHPS) for the Visiting Nursing Association’s Niagara Branch shows that 100% of patients would recommend the VNA to others needing home care services with 90% of patients giving the agency the highest overall ratings, scores that put the organization above national benchmarks and into the top percentiles across the country.  The VNA also scored well in quality of care of patients and communication with its patients. 

Founded in 1885, the VNA of Western New York was the first visiting nursing organization in America. Since then, they have become one of the oldest charities in the nation and remain the largest home health agency in the Western New York region. 

The VNA provides services to residents in all eight Western New York counties including Erie, Niagara, Orleans, Genesee, Chautauqua, Cattaraugus, Allegany and Wyoming.

The VNA offers a full range of services including pediatric and adult skilled nursing and therapies, chronic disease management, home infusion therapy, mental health care, obstetrical services as well as personal emergency response systems.

Key facts and figures about the VNA of Western New York:
• Over 900 employees
• 98% Patient Satisfaction
• Average Daily Census (all services) – 6,500 patients; Annual Home Visits – 375,000
• Community immunization program providing 30,000 shots/season
• 98% Referral Source Satisfaction