Contact Information
Kaleida Health
Corporate Office
726 Exchange Street
Buffalo, NY 14210
- (716) 859-5600
- YouTube/Video
Hospital Sites Visiting Hours
Please refer to hospital web sites for further visitor information.
Buffalo General Medical Center
100 High Street,
Buffalo, NY, 14203
(716) 859-5600
bgmc.kaleidahealth.org
Patient visitation during flu season
To help protect the health and safety of our patients, their families, visitors and our staff, please follow these guidelines:
- You must obtain a visitor pass from the information or security desk.
- Only 2 visitors allowed per patient.
- Absolutely no visitors under age 14.
Those with the following symptoms are also asked to not visit patients:
- Fever
- Cold symptoms including cough, sneezing or runny nose
- Rash
- Vomiting or diarrhea
- Sore throat
Only two people at a time will be allowed to visit a patient.
No children under the age of 14 will be allowed in the hospital. If you have an appointment, please be sure to arrange for child care at home. Hospital staff cannot provide any child care services.
Please accept our apologies for any inconvenience this may cause.
General Visiting Hours:
11:30 am - 8:30 pm
Specialty Units Visiting Hours:
C.C.U. (A Building, 4th floor) I.L.C.U. (A Building 8th floor) |
M.I.C.U. (A Building, 6th Floor) 12 N/S |
DeGraff Memorial Hospital
445 Tremont Street,
North Tonawanda, NY
14120
(716) 694-4500
degraff.kaleidahealth.org
Patient visitation during flu season
To help protect the health and safety of our patients, their families, visitors and our staff, please follow these guidelines:
- Only 2 visitors allowed per patient.
- Absolutely no visitors under age 14.
Those with the following symptoms are also asked to not visit patients:
- Fever
- Cold symptoms including cough, sneezing or runny nose
- Rash
- Vomiting or diarrhea
- Sore throat
Only two people at a time will be allowed to visit a patient.
2nd Floor (MRU) and 4th Floor
11:30 am - 8:30 pm
Intensive Care Unit (ICU)
Anytime
Skilled Nursing Facility
11:00 a.m. - 8:00 p.m.
Gates Vascular Institute
875 Ellicott Street, Buffalo, NY 14203
(716) 748-3100
kaleidahealth.org/gvi
Patient visitation during flu season
To help protect the health and safety of our patients, their families, visitors and our staff, please follow these guidelines:
- You must obtain a visitor pass from the information or security desk.
- Only 2 visitors allowed per patient.
- Absolutely no visitors under age 14.
Those with the following symptoms are also asked to not visit patients:
- Fever
- Cold symptoms including cough, sneezing or runny nose
- Rash
- Vomiting or diarrhea
- Sore throat
Millard Fillmore Suburban Hospital
1540 Maple Road,
Williamsville, NY 14221
(716) 568-3600
suburban.kaleidahealth.org
Patient visitation during flu season
To help protect the health and safety of our patients, their families, visitors and our staff, please follow these guidelines:
- You must obtain a visitor pass from the information or security desk.
- Only 2 visitors allowed per patient.
- Absolutely no visitors under age 14.
Those with the following symptoms are also asked to not visit patients:
- Fever
- Cold symptoms including cough, sneezing or runny nose
- Rash
- Vomiting or diarrhea
- Sore throat
Patients and their families are our most important concern. Please help us ensure that your family member or friend gets the rest and treatment they need by honoring our visiting hour guidelines.
General Visiting Hours:
11:00 am - 8:30 pm
ICU Visiting Hours:
11:00 am - 1:00 pm
4:30 pm - 5:30 pm
7:30 pm - 8:30 pm
Visitors SHOULD BE 14 YEARS OR OLDER - exceptions are sibling visitation and hospice patients. Thank you for your understanding.
Waiting Areas
Every floor has a designated waiting area. Visitors who are with a patient during regular hours may be asked to step out to the waiting area while treatment or procedures are performed. Upon completion, they will be allowed to return to patient's room.
Women & Children's Hospital of Buffalo
219 Bryant Street,
Buffalo, NY 14222
(716) 878-7000
wchob.org
Patient visitation during flu season
To help protect the health and safety of our patients, their families, visitors and our staff, please follow these guidelines:
- You must obtain a visitor pass from the information or security desk.
- Only 2 visitors allowed per patient.
- Absolutely no visitors under age 14.
Those with the following symptoms are also asked to not visit patients:
- Fever
- Cold symptoms including cough, sneezing or runny nose
- Rash
- Vomiting or diarrhea
- Sore throat
Patient Visiting Hours
Siblings, family and friends may visit between the hours of 11:00 AM to 8:00 PM daily. Children visiting under the age of 14 must be accompanied by an adult at all times.
Number of Visitors
Most units allow up to four family members/ visitors at a time. There may be special circumstances that allow for alteration to this policy. Additional visitors may wait in the cafeteria.
Identification
For all patients’ safety, families, visitors and outpatients are required to stop at the Information or Security desk on the first floor before their visit, to obtain an Identification sticker. Each family member/visitor is asked to provide photo ID. If photo ID is not available, a photo of the visitor will be taken. An identification sticker is then created for the family member/visitor to wear during their visit to the hospital.
**There are additional guidelines for specialty units, such as the Pediatric Intensive Care Unit (PICU)–Guideline Coming Soon, Neonatal Intensive Care Unit (NICU), Labor and Delivery, Same Day Surgery, and Women's Services. Please visit hospital website for further information.



