Kaleida Health logo

Visiting Hours

Contact Information

Kaleida Health
Corporate Office
726 Exchange Street
Buffalo, NY 14210

Spirit of Women

Hospital Sites Visiting Hours

Please refer to hospital web sites for further visitor information.

Buffalo General Medical CenterBuffalo General Medical Center

100 High Street, Buffalo, NY, 14203
(716) 859-5600
bgmc.kaleidahealth.org

Patient visitation during flu season

To help protect the health and safety of our patients, their families, visitors and our staff, please follow these guidelines:

  • You must obtain a visitor pass from the information or security desk.
  • Only 2 visitors allowed per patient.
  • Absolutely no visitors under age 14.

Those with the following symptoms are also asked to not visit patients:

  • Fever
  • Cold symptoms including cough, sneezing or runny nose
  • Rash
  • Vomiting or diarrhea
  • Sore throat

Thank you for your understanding of this very important policy.

Only two people at a time will be allowed to visit a patient. No children under the age of 14 will be allowed in the hospital. If you have an appointment, please be sure to arrange for child care at home. Hospital staff cannot provide any child care services.

Please accept our apologies for any inconvenience this may cause.

General Visiting Hours

11:30 am - 8:30 pm

Specialty Units Visiting Hours:

Surgical ICU
(Section A, 4th Floor)

11:30 am - 11:50 am
1:30 pm - 1:50 pm
6:00 pm - 6:20 pm
8:00 pm - 8:20 pm

Neuro Surgical ICU
(Section A, 4th Floor)

11:30 am - 11:50 am
1:30 pm - 1:50 pm
6:00 pm - 6:20 pm
8:00 pm - 8:20 pm

CVICU
(Section N, 3rd Floor)

11:30 am - 11:50 am
1:30 pm - 1:50 pm
6:00 pm - 6:20 pm
8:00 pm - 8:20 pm

Medical ICU
(Section A, 6th Floor)

12:00 pm - 2:00 pm
4:30 pm - 6:30 pm
8:00 pm - 8:30 pm

Vascular Interventional Suites
(Section N, 2nd Floor)

11:30 am - 8:30 pm

DeGraff Memorial HospitalDeGraff Memorial Hospital

445 Tremont Street, North Tonawanda, NY 14120
(716) 694-4500
degraff.kaleidahealth.org

Patient visitation during flu season

To help protect the health and safety of our patients, their families, visitors and our staff, please follow these guidelines:

  • Only 2 visitors allowed per patient.
  • Absolutely no visitors under age 14.

Those with the following symptoms are also asked to not visit patients:

  • Fever
  • Cold symptoms including cough, sneezing or runny nose
  • Rash
  • Vomiting or diarrhea
  • Sore throat

Thank you for your understanding of this very important policy.

Only two people at a time will be allowed to visit a patient.

2nd Floor (MRU) and 4th Floor

11:30 am - 8:30 pm

Intensive Care Unit (ICU)

Anytime

Skilled Nursing Facility

11:00 a.m. - 8:00 p.m.

Millard Fillmore Suburban HospitalGates Vascular Institute

875 Ellicott Street, Buffalo, NY 14203
(716) 748-3100
kaleidahealth.org/gvi

Patient visitation during flu season

To help protect the health and safety of our patients, their families, visitors and our staff, please follow these guidelines:

  • You must obtain a visitor pass from the information or security desk.
  • Only 2 visitors allowed per patient.
  • Absolutely no visitors under age 14.

Those with the following symptoms are also asked to not visit patients:

  • Fever
  • Cold symptoms including cough, sneezing or runny nose
  • Rash
  • Vomiting or diarrhea
  • Sore throat

Thank you for your understanding of this very important policy.

Millard Fillmore Suburban HospitalMillard Fillmore Suburban Hospital

1540 Maple Road, Williamsville, NY 14221
(716) 568-3600
suburban.kaleidahealth.org

Patient visitation during flu season

To help protect the health and safety of our patients, their families, visitors and our staff, please follow these guidelines:

  • You must obtain a visitor pass from the information or security desk.
  • Only 2 visitors allowed per patient.
  • Absolutely no visitors under age 14.

Those with the following symptoms are also asked to not visit patients:

  • Fever
  • Cold symptoms including cough, sneezing or runny nose
  • Rash
  • Vomiting or diarrhea
  • Sore throat

Thank you for your understanding of this very important policy.

Patients and their families are our most important concern. Please help us ensure that your family member or friend gets the rest and treatment they need by honoring our visiting hour guidelines.

General Visiting Hours:

11:00 am - 8:30 pm

ICU Visiting Hours:

11:00 am - 1:00 pm
4:30 pm - 5:30 pm
7:30 pm - 8:30 pm

Visitors SHOULD BE 14 YEARS OR OLDER - exceptions are sibling visitation and hospice patients. Thank you for your understanding.

Waiting Areas

Every floor has a designated waiting area. Visitors who are with a patient during regular hours may be asked to step out to the waiting area while treatment or procedures are performed. Upon completion, they will be allowed to return to patient's room.

Women & Children's Hospital of BuffaloWomen & Children's Hospital of Buffalo

To help ensure the safety of our patients following the recent increase in the number of respiratory illness cases throughout Western New York, until further notice Women & Children's Hospital is limiting patient visitation to two individuals older than 14 years-of-age visiting at one time.

219 Bryant Street, Buffalo, NY 14222
(716) 878-7000
wchob.org

To help protect the health and safety of our patients, their families, visitors and our staff, please follow these guidelines:

  • You must obtain a visitor pass from the information or security desk.
  • Only 2 visitors allowed per patient.
  • Absolutely no visitors under age 14.

Those with the following symptoms are also asked to not visit patients:

  • Fever
  • Cold symptoms including cough, sneezing or runny nose
  • Rash
  • Vomiting or diarrhea
  • Sore throat


Patient Visiting Hours

Siblings, family and friends may visit between the hours of 11:00 a.m. - 8:00 p.m. daily. Children visiting under the age of 14 must be accompanied by an adult at all times. 

Number of Visitors

Most units allow up to four family members/ visitors at a time. There may be special circumstances that allow for alteration to this policy. Additional visitors may wait in the cafeteria.

Identification

For all patients’ safety, families, visitors and outpatients are required to stop at the Information or Security desk on the first floor before their visit, to obtain an Identification sticker. Each family member/visitor is asked to provide photo ID. If photo ID is not available, a photo of the visitor will be taken. An identification sticker is then created for the family member/visitor to wear during their visit to the hospital.

**There are additional guidelines for specialty units, such as the Pediatric Intensive Care Unit (PICU)–Guideline Coming Soon, Neonatal Intensive Care Unit (NICU), Labor and Delivery, Same Day Surgery, and Women's Services. Please visit hospital website for further information.