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Contact Information

DeGraff Memorial Hospital
Admissions Department
445 Tremont Street
North Tonawanda, NY 14120

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The Admissions Department is the entry point for patients receiving any treatment or test at the hospital, including surgery, medical treatment and outpatient testing. The Admissions staff registers patients and gathers all pertinent demographic and financial information needed to secure services.

There are two ways to be admitted as an inpatient to DeGraff Memorial Hospital.

The first is by physician referral whereby a physician will contact the hospital and provide an order for a patient to be admitted.  At the time of admission, the patient will need to provide their insurance information and the name and phone number of their primary care physician. The Admissions Department will also need to know if the patient has special requirements, such as an interpreter.

A patient can also be admitted to the hospital without their physician’s referral if they have come to DeGraff’s Emergency Room and, after an examination, the ER physician directly admits the patient.

Preparing for a Visit

Coming to the hospital can be stressful.  The following information will help you prepare for your visit or stay.


Individuals coming to the hospital for outpatient procedures or testing should bring their insurance information, physician’s prescription, if applicable, and list of all current medications.


Once a patient is admitted, a Patient Management Coordinator is assigned to coordinate the patient’s care from admission to discharge. Patient Management Coordinators help ensure that the special needs of patients and families are identified and addressed in a timely and appropriate manner.  he coordinators serve as the primary liaison between physician, patient, family and other members of the healthcare team.

Health Care Proxy and/or Living Will

A Health Care Proxy or Living Will (Advanced Directives) is for patients 18 years or older who want to choose another person to act as a representative if they become unable to make decisions about their care.  his person would be responsible for making all medical decisions, including those involving life-sustaining medical treatment, in agreement with his or her understanding of the patient’s wishes. If you have prepared an Advanced Directive, or would like to, please tell a member of your healthcare team when you are admitted.


Parking is free with easy access into the main entrance of the hospital.