445 Tremont Street
North Tonawanda, NY 14120
Thank you for your interest in Kaleida Health and for visiting our website. If you have a general question or comment, please submit using the form provided below.
Frequently Asked Questions
How long will it take to receive a response once I submit an inquiry?
The response time will depend upon the availability of resources and the nature of the request. If you do not receive a response within five business days, please contact (716) 859-CARE (2273) and press "0" to speak with an Access Center advocate. The Access Center hours of operation are Monday-Friday 8 a.m.-5 p.m., closed on holidays and weekends.
Can I use this form to send medical information to Kaleida Health?
No. This form is not secure. Please do not send personal or confidential information using this form.
Can I use this form to request medical records from Kaleida Health?
No. To obtain medical records or birth certificates, please visit the Medical Records page for detailed information.
I'm interested in employment. How do I submit my resume?
Please visit our Careers page for complete information regarding jobs at Kaleida Health, or call (716) 859-8000.
Does Kaleida Health accept my insurance?
Kaleida Health accepts all insurance. Although Kaleida Health participates with most insurance companies, we may be excluded or limited in our participation of certain product plans offered by an insurance company. Please visit our Patient Financial Services page for a listing of insurances that Kaleida Health and our employed physicians participate with. You may also contact your insurance company directly to determine if your specific product plan participates with Kaleida Health.
If you are experiencing a medical emergency, please contact 911 or go to the nearest emergency room.