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Contact Information

100 High Street
Buffalo, NY 14203

Healthy U



An ATM is available in the lobby area between Admissions and the Buffalo Statue.

BNMC Amenities MapBuffalo Niagara Medical Campus Amenities

The Buffalo General Medical Center is located on the ever growing Buffalo Niagara Medical Campus. Discover the many places to eat, sleep, shop, work out, park, worship, and much more on and around the BNMC!

For an in-depth look at the amenities in our neighborhood go to the BNMC website to use their interactive campus and surrounding neighborhoods map.



Located on the ground floor, the Café is open daily from 7:30 a.m. - 6:30 p.m. Choices include the day's featured soups, salads, and entrée selections, sandwiches from the SubConnection, or freshly made personal pizzas from Pete's Arena. "Grab and Go" selections of sandwiches and salads are available for those on the go. A variety of coffee, drinks, bottled beverages and snack items are also available.

Tim Hortons

Tim Hortons

Located in the main lobby. Get your favorite flavored coffees, juice, muffins, bagels, sandwiches, cookies, and more 24 hours a day, 7 days a week.

Guest Trays

Visitor can order a guest food tray by purchasing Guest Tray Coupons for a fee in the cafeteria. Guests can purchase as many coupons as they desire at one time. Simply tell your Hospitality Associate that you would like to order a guest tray and give the coupon to the Hospitality Associate upon placing the order.


The pharmacy is located on the first floor, D-Building, near the Outpatient entrance.  The hours are Monday-Friday, 9 a.m. - 5 p.m, closed on weekends and most holidays.

Rest Rooms

Restrooms are conveniently located off the waiting room.

Security Escorts

Security personnel are posted throughout the Buffalo General Medical Center and Gates Vascular Institute. For the convenience of patients and visitors, a security officer is happy to provide escort to vehicles. Simply call (716) 859-5442.

Kaleida WiFi

Free WiFi is available throughout all Kaleida Health facilities.

Vending Machines

Available 24 hours a day. Located on the first floor of Section "B," just outside the cafeteria entrance and in the Emergency Department waiting room.