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Remote Access

Contact Information

Kaleida Health IT
Technology Assistance Ctr
726 Exchange Street
Buffalo, NY 14210

  • (716) 859-7777

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Kaleida Health offers the following remote access options. For all of these options you will need a valid Kaleida Health Network Account. All employees have already been granted remote access and do not need to submit a request.

NOTE: If you have any questions or require assistance, please contact the IT Technology Assistance Center (TAC) at (716) 859-7777

Remote Access Gateway

The Kaleida Health Remote Access Gateway gives you web-based access to Kaleida Health resources such as Citrix applications, KaleidaScope, Kronos, other web pages, and corporate file shares. Remote Access Gateway requires two-factor authentication.

This access is ONLY available from OUTSIDE the Kaleida Health network.
If this is your first time using the Remote Access gateway, please follow the inital set up instruction in the Remote Access Gateway - Quick Reference Card (QRC).

Access Kaleida Health

Remote Access Resources
Remote Access Gateway - Quick Reference Card (QRC) – PDF
• Need Access? Kaleida Health Access Request Form

Note: All employees have already been provisioned a remote access account and do not need to submit a request.

Kaleida Email - Exchange Active Sync for Mobile Devices

iPhone - Android ImageFor users who would like to access Kaleida Health Outlook email, calendars, contacts, and tasks “Over the Air” to mobile devices that support Microsoft Exchange.
Supported Devices: Android, iPad, iPhone, iPod Touch, and Windows Mobile

SSL: Yes

• iOS Setup Instructions | View sample iOS configuration

Kaleida Email - Outlook Web App (OWA)

OWA gives you web-based access to your Kaleida Health email account with almost all of the features that are available in Microsoft Outlook.

• Start the Outlook Web App.

Kronos Mobile Application

Kaleida Health employees can get easier access to timecards, schedules, requests and accruals, from their iPhone, iPad, Android and BlackBerry devices.

• View the Kronos Mobile Application QRC.

Last updated: 03/07/2017