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Contact Information

VNA of WNY - Erie County
2100 Wehrle Drive
Williamsville, NY 14221

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Lifeline Personal Response System

The VNA is proud to offer peace of mind to seniors and other community members with America's most trusted medical alert service -- Lifeline. Help is just the press of a button away -- it is that easy.

The VNA can help you enjoy the benefits of Lifeline

  • Enables people to live with greater independence and dignity in the their own homes.
  • Helps family caregivers to balance the needs of their loved ones with the demands of their own busy lives.
  • Fast response to calls night or day
  • Trained Lifeline Response Associate answers the call, accesses the client's profile, and assesses the situation
  • After assessing the situation, associate will contact a neighbor, family member, or emergency services based on specific needs

Easy to use

  • Personal help button can be worn as a pendant or wristband
  • Home service representative installs equipment and guides client on how to use the service

Affordable protection

  • Low, one-time installation charge and low monthly fee
  • Monthly fee remains the same, as long as you use the service
  • No equipment to buy and no long-term commitment

Guidance from the VNA

If you have any questions, would like to talk about your particular needs, or are ready to begin service, we welcome your call at 1-800-242-1306 x4540. Please Mention Program Code NY025. Or visit

For additional information go to: